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How can I get an account statement/certificate?
  • Via the Birbank mobile app — in the “Document delivery” section;
  • By visiting a branch and receiving the document in person;
  • By placing an online request on Kapitalbank.az and then collecting the document from the selected branch.



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In which languages can I get an account statement?
  • In the Birbank mobile app, the statement will be sent to your email in the language selected in the app settings;
  • At the branch, the statement can be provided in Azerbaijani and English.

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How can I get an account statement via the Birbank mobile app?

Using the Birbank mobile app, you can send your account statement to your email in both Excel and PDF formats.


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How can I obtain a loan debt statement or a letter for the embassy?
  • Via the Birbank mobile app — using the "Document Delivery" section;
  • By visiting a bank branch — you can receive the document in person;
  • By submitting an online request on the kapitalbank.az website, then collecting the prepared document at the selected branch.



Bu məlumat Sizin üçün faydalı idi?

How can I use the "Document Delivery" service in the Birbank mobile application?

In the Birbank mobile application, you can order account statements, credit debt certificates, or embassy letters through the "Document Delivery" section. After placing the order, the documents will be delivered to the customer via courier within 2 business days. Delivery is free of charge, and rates remain unchanged.


Bu məlumat Sizin üçün faydalı idi?

How can I get a free account statement online?

You can get a free account statement via the Birbank mobile application, which will be sent to your email.


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What is the interval for sending an account statement to my email via the Birbank mobile app?

The account statement for the card can only be sent to your email with a 1-year interval.


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