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How can I get information about my debt?
  • You can get information about the total debt by logging in personal account from Birbank application;
  • by contacting the 196 Call Centre or online chat;
  • through payment terminals.

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What information is required when paying off my debt?
  • CIF code and date of birth;
  • In the Birbank application, it is possible to pay off by logging in the personal account.


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What information do I need to know in the payment of my debt?
  • The loan debt must be paid on the day of repayment by 17:00.
  • If the payment is not made before 17:00, the funds on the card balance will be directed to pay off the debt.
  • At the date of repayment of the loan, funds are blocked on the card balance up to the amount of the monthly debt. Only when making a repayment until 17:00 are funds released from the block.

Note: Blocking means that funds temporarily do not appear on the balance sheet.


Bu məlumat Sizin üçün faydalı idi?

How can I make the repayment of my debt?
  • By logging in the personal account from Birbank application;
  • You can also make the payment from Kapital Bank, Emanat and MilliÖn terminals by specifying the CIF code and date of birth.

Note: It is also possible to make a payment using the Birbank application by specifying the CIF code and date of birth.


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