Kapital Bank operates successfully as heir of Saving Bank of Azerbaijan. Currently, Kapital Bank is the largest financial institution in Azerbaijan. Kapital Bank serves more than 5 million individuals and more than 22,000 legal entities. At the same time, Kapital Bank closely participates in a number of state- owned social projects and implements a number of development programs of real sector.
Our Vision is becoming a financial partner of the first choice for our customers, providing a sustainable future and incorporating leading world trends.
Our Mission is to increase the socio-economic welfare of our country through transparent financial partnership in every stage of your life.
Integrity – At the core of our business stands the unshakeable commitment to integrity. For us, it means doing what is right. Every time. All the time. Even when no one sees you. At the very basic level, it is about respecting the laws and regulations of the country we operate in. It is about upholding our company’s code of conduct even in the face of challenges. It means never sacrificing company interests for personal gains. It means being honest with ourselves, our colleagues, clients and partners and earning their trust.
Profitability – We generate profits for the benefit of our shareholders and the society at large. In fact, it is today’s profit that lays the foundation of the sustainable business and serves for maintaining the competitive edge. Our staff understand that value comes not only in every manat earned but also every manat saved. However, in the pursuit of short-term business goals we never lose sight of our long-term aspiration – to create and maintain a sustainable global business. And this aspiration drives every strategic decision we make.
Entrepreneurship – The world around is constantly changing, so we often have to operate in ambiguity. We seek new opportunities and are ready to take bold steps – do things and go places others don’t dare to. We don’t fear challenges but view them as opportunities to grow. We are unafraid to take a personal responsibility for going an extra mile or doing something new. Our staff treat the company with care, passion, prudence – just like they would treat their own business.
Quality – The outside world will always judge us by the quality of the product or service we deliver. And the quality of our work is directly proportional to the dedication and professionalism of our staff. There is no way around it. That is why we always follow the standards we set. That is why we deliver what we promise - day in, day out – carefully balancing quality with efficiency for optimal results. That is why we try new things and strive to learn and improve - as individuals and as an organization.
Collobration – When we work as one team across departments, business units, and countries we produce phenomenal results. When we collaborate with clients, partners and suppliers we far exceed market expectations. The impact of these synergies far surpasses that of any individual contribution. Collaboration creates a sound working environment and leads to higher efficiency. It accelerates problem-solving and enables innovation. It nurtures trust and respect.
• Maintain a leading position in the retail banking products and services market;
• Establish broader cooperation within the framework of major government projects;
• Become the main bank for clients in the market of banking products and services for SMEs and micro businesses;
• Maintain leadership in the field of digital banking and payments in the face of the country's first digital bank — Birbank, as well as develop its existing large financial ecosystem;
• To be recognized as the best employer in the country by recruiting professionals.
99.87% of shares of "Kapital Bank" OJSC belong to "Pasha Holding" and 0.13% of shares belong to individuals. The Bank’s share capital is represented by ordinary fully-paid stock with the total amount of 245.8 mln AZN and non-redeemable, non-cumulative preference shares with the total amount of 40 mln AZN. At present, “Kapital Bank” is financial structure with the biggest service network in the country.
Customer satisfaction strategy
Follow the link to learn about our customer satisfaction strategy.