app.deposit_how_to

ATM services

“Cash in” is a service designed for sending cash to a card account through ATM

Insert plastic card into ATM and enter a PIN code.

Insert plastic card into ATM and enter a PIN code.

1

Select “Cash in” section in ATM

Select “Cash in” section in ATM

2

Select the currency of the transaction

Select the currency of the transaction

3

Insert the amount into ATM and press “Pay” button.

Insert the amount into ATM and press “Pay” button.

4

Press “Confirm”

Press “Confirm”

5

Withdrawal with QR code

Press the "QR code" button in the menu on the left.

Press the "QR code" button in the menu on the left.

1

Enter the amount you want to cash out.

Enter the amount you want to cash out.

2

Scan the QR code to cash in the BirBank application

Scan the QR code to cash in the BirBank application

3

Through Cash to Card, it is possible to transfer money to any bank card via Cash In ATMs of Kapital Bank.

Choose the "Cash to Card" section.

Choose the "Cash to Card" section.

1

Enter the 16 digit code on the card.

Enter the 16 digit code on the card.

2

Choose currency.

Choose currency.

3

Enter the amount.

Enter the amount.

4

Click the "Confirm"

Click the "Confirm"

5

Amount is in your card. Thank you!

Amount is in your card. Thank you!

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“Cash by code” is a service designed for sending money from a card account through ATM and Mobile Banking service and then receiving the given amount by ATM without using a card.

Insert plastic card into ATM and enter a PIN code.

Insert plastic card into ATM and enter a PIN code.

1

Select “Payments” section in ATM.

Select “Payments” section in ATM.

2

Select “Cash by code” section in ATM.

Select “Cash by code” section in ATM.

3

Enter a mobile phone number of a person to whom you are sending money.

Enter a mobile phone number of a person to whom you are sending money.

4

Press “Continue”.

Press “Continue”.

5

Enter the amount you want to send.

Enter the amount you want to send.

6

Press “Confirm”.

Press “Confirm”.

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“Cash by code” (Receive amount from ATM) is a service designed for receiving money from ATM without using a card.

Select “Cash by code” section in ATM .

Select “Cash by code” section in ATM .

1

Enter the 1st code. (You got it by sms)

Enter the 1st code. (You got it by sms)

2

Enter the 2nd code. (Get code from sender)

Enter the 2nd code. (Get code from sender)

3

Enter the sent amount.

Enter the sent amount.

4

Press “Confirm”.

Press “Confirm”.

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Khazri system can be used to make instant money transfers between individuals without opening bank accounts. This system is supported by hundreds of service points in Azerbaijan.

Press right top button in ATM

Press right top button in ATM

1

Select language

Select language

2

Select Khazri section

Select Khazri section

3

Enter transfer number

Enter transfer number

4

Enter mobile phone number

Enter mobile phone number

5

Enter SMS code received on mobile phone.

Enter SMS code received on mobile phone.

6

Confirm the recipient name

Confirm the recipient name

7

Enter the amount and confirm

Enter the amount and confirm

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"PIN Set" is a service allowing you to set a PIN code for a new card through ATM.

Select “PIN Set”

Select “PIN Set”

1

Enter the new PIN code

Enter the new PIN code

2

Re-enter the new PIN code

Re-enter the new PIN code

3

"PIN Change" is a service allowing you to change your current PIN code through ATM.

Insert a card into ATM and enter a PIN code

Insert a card into ATM and enter a PIN code

1

Select “PIN Change”

Select “PIN Change”

2

To confirm the service fee press “Continue”

To confirm the service fee press “Continue”

3

Enter the new PIN code

Enter the new PIN code

4

Re-enter the new PIN code

Re-enter the new PIN code

5

Select the receipt

Select the receipt

6

To complete the process press “Continue”

To complete the process press “Continue”

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You can see a list of ATMs here where you can cash with NFC.

Introduce your card to an NFC device.

Introduce your card to an NFC device.

1

Enter your FIN code.

Enter your FIN code.

2

Select the currency

Select the currency

3

Enter the amount of money and confirm.

Enter the amount of money and confirm.

4

The money is withdrawn from the ATM.

The money is withdrawn from the ATM.

5

Terminal xidmətləri

Khazri system can be used to make instant international money transfers between individuals without opening bank accounts. This system is supported by hundreds of service points in Azerbaijan.

Select “Bank Payments” menu in Kapital Bank’s self-service terminal

Select “Bank Payments” menu in Kapital Bank’s self-service terminal

1

Select “Khazri” section in the menu

Select “Khazri” section in the menu

2

After getting familiar with terms, press “Forward”

After getting familiar with terms, press “Forward”

3

Enter your ID series and mobile phone number

Enter your ID series and mobile phone number

4

Enter 4-digit SMS code

Enter 4-digit SMS code

5

Enter surname, name, patronymic and mobile phone number of a recipient

Enter surname, name, patronymic and mobile phone number of a recipient

6

Insert amount and press “Confirm”

Insert amount and press “Confirm”

7

Khazri system can be used to make instant international money transfers between individuals without opening bank accounts. This system is supported by hundreds of service points in Azerbaijan.

Choose the "Bank xidmətləri" section.

Choose the "Bank xidmətləri" section.

1

Select the "Kapital Bank".

Select the "Kapital Bank".

2

Choose "Kart hesabının artırılması" section.

Choose "Kart hesabının artırılması" section.

3

Enter the 16 digit code on the card and click the "İrəli".

Enter the 16 digit code on the card and click the "İrəli".

4

Check the information and click the  "Bəli".

Check the information and click the "Bəli".

5

Check the information and click "İrəli".

Check the information and click "İrəli".

6

For entering amount and click "İrəli".

For entering amount and click "İrəli".

7

Enter the amount and click"İrəli". Congratulate! The operation was realized successfully.

Enter the amount and click"İrəli". Congratulate! The operation was realized successfully.

8

It is possible to deposit directly to Kapital Bank cards from eManat payment terminals.

The "Banking Services" section is selected in the terminal.

The "Banking Services" section is selected in the terminal.

1

Select "Kapital Bank".

Select "Kapital Bank".

2

Select the "Card Revenue" section

Select the "Card Revenue" section

3

Enter the 16-digit number on the card and press the "Next" button.

Enter the 16-digit number on the card and press the "Next" button.

4

This page shows the cardholder's name, surname, patronymic and other information. If the information is correct, click "Next".

This page shows the cardholder's name, surname, patronymic and other information. If the information is correct, click "Next".

5

The information entered is checked and if true, click "Next".

The information entered is checked and if true, click "Next".

6

The amount is entered and press the "Pay" button

The amount is entered and press the "Pay" button

7

Congratulations! The operation was successful.

Congratulations! The operation was successful.

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Loan payments through Kapital Bank terminals

In Kapital Bank payment terminals "Select a bank service" menu  is chosen

In Kapital Bank payment terminals "Select a bank service" menu is chosen

1

In the menu, "Loan Payments" section is selected

In the menu, "Loan Payments" section is selected

2

Information about the loan to be paid is entered

Information about the loan to be paid is entered

3

The type of loan to be paid is selected

The type of loan to be paid is selected

4

After confirming the information, the type of payment is selected

After confirming the information, the type of payment is selected

5

The amount of payment is entered into the terminal and the "Confirm" button is clicked

The amount of payment is entered into the terminal and the "Confirm" button is clicked

6

Deposit replenishment through Kapital Bank payment terminal

Select "Choose the banking service" menu in the Kapital Bank payment terminal

Select "Choose the banking service" menu in the Kapital Bank payment terminal

1

Select "Deposit replenishment" service among the banking services

Select "Deposit replenishment" service among the banking services

2

Enter the payer's PIN code and the CIF of the deposit

Enter the payer's PIN code and the CIF of the deposit

3

Select the corresponding contract number to replenish the deposit

Select the corresponding contract number to replenish the deposit

4

Check the consistency of data

Check the consistency of data

5

Insert the cash into the terminal and confirm the payment

Insert the cash into the terminal and confirm the payment

6

BirBank services

Card registration

Select "By card" from the Login page.

Select "By card" from the Login page.

1

Enter the PAN, PIN code of the card and phone number.

Enter the PAN, PIN code of the card and phone number.

2

Enter the OTP (Disposable password) sent to the previous mobile number.

Enter the OTP (Disposable password) sent to the previous mobile number.

3

Set a password consists of 8 characters.

Set a password consists of 8 characters.

4

Set the access code to the program.

Set the access code to the program.

5

And congratulations registration completed.

And congratulations registration completed.

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Recovery of forgotten access code

Press “Forget your access  code?”.

Press “Forget your access code?”.

1

Enter your previous regstrant mobile number and password.

Enter your previous regstrant mobile number and password.

2

Write a 3D security code.

Write a 3D security code.

3

Set the access code.

Set the access code.

4

And registration completed.

And registration completed.

5

Recovery of forgotten password

Enter the “login for BirBank registrans”.

Enter the “login for BirBank registrans”.

1

Click on the  “can not access the application”.

Click on the “can not access the application”.

2

For register again press “By card”.

For register again press “By card”.

3

Write PAN, PİN code of the card and mobile number.

Write PAN, PİN code of the card and mobile number.

4

Write a 3D security code.

Write a 3D security code.

5

Set a password consists of 8 characters.

Set a password consists of 8 characters.

6

Set the access code.

Set the access code.

7

And registration completed.

And registration completed.

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Changing phone number

Press “login for BirBank registrans”.

Press “login for BirBank registrans”.

1

Enter your previous regstrant mobile number and password.

Enter your previous regstrant mobile number and password.

2

Select “Change phone number”.

Select “Change phone number”.

3

Write the  PAN, PIN code of the card and new phone number.

Write the PAN, PIN code of the card and new phone number.

4

Set a password consists of 8 characters.

Set a password consists of 8 characters.

5

Set the access code.

Set the access code.

6

And registration completed.

And registration completed.

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It is also possible to transfer money to cards of other banks at BirBank.

Go to the “Transfers” section.

Go to the “Transfers” section.

1

Select "to the card of any bank".

Select "to the card of any bank".

2

Set payment parameters.

Set payment parameters.

3

After reading the transfer information “Confirm”.

After reading the transfer information “Confirm”.

4

Enter the 3D security code.

Enter the 3D security code.

5

Operation successfully completed.

Operation successfully completed.

6

Activating NFC Pay in card

Press “NFC cards”.

Press “NFC cards”.

1

Press “+” for to assign a card.

Press “+” for to assign a card.

2

Select the card which you will pay NFC.

Select the card which you will pay NFC.

3

Click on the  “OK”.

Click on the “OK”.

4

Your card is ready for NFC payments.

Your card is ready for NFC payments.

5

To be able to make NFC payments, you need to activate the NFC pay in the settings section of your phone.

To be able to make NFC payments, you need to activate the NFC pay in the settings section of your phone.

6

Enable "Always Active"

Go to the "Settings" section.

Go to the "Settings" section.

1

Switch to NFC pay.

Switch to NFC pay.

2

Activate by clicking "Always on" mode.

Activate by clicking "Always on" mode.

3

Select a card for NFC pay. Click the “OK”.

Select a card for NFC pay. Click the “OK”.

4

Your card is ready for always on mode.

Your card is ready for always on mode.

5

Identified Digital Card

Choose the “Cards” section on the BirBank app.

Choose the “Cards” section on the BirBank app.

1

Press “+” in the right corner.

Press “+” in the right corner.

2

Choose the “Activate Digital card”.

Choose the “Activate Digital card”.

3

After reading card details press “Activate card”.

After reading card details press “Activate card”.

4

Write e-mail, mobile number, secret code and press "Confirm".

Write e-mail, mobile number, secret code and press "Confirm".

5

Congratulations! Digital Card is successfully generated.

Congratulations! Digital Card is successfully generated.

6

You can press “Card number” to copy card PAN number.

You can press “Card number” to copy card PAN number.

7

You can press “Card details” to receive card details as a SMS.

You can press “Card details” to receive card details as a SMS.

8

Not identified Digital Card

Select “Activate card”.

Select “Activate card”.

1

After reading card details press “Activate card”.

After reading card details press “Activate card”.

2

Write name, surname, PIN code (ID card), date of birth, e-mail, mobile number, secret code and press "Confirm".

Write name, surname, PIN code (ID card), date of birth, e-mail, mobile number, secret code and press "Confirm".

3

Congratulations! Digital Card is successfully generated.

Congratulations! Digital Card is successfully generated.

4

NFC payments are available on VISA and Mastercard. NFC payments are available only for transactions up to 100 AZN.

Press “NFC cards”.

Press “NFC cards”.

1

Select a card for payment.

Select a card for payment.

2

Approach the cashier to complete the payment.

Approach the cashier to complete the payment.

3

Activation of NFC Pay service

Unlock your phone for payment.

Unlock your phone for payment.

1

Contact the cashier to complete the payment.

Contact the cashier to complete the payment.

2

From now on, BirKart miles can be redeemed for Turkish Airlines miles.

Go to "Bonuses" in the main menu.

Go to "Bonuses" in the main menu.

1

Select “Miles”.

Select “Miles”.

2

Click “Miles and smiles”.

Click “Miles and smiles”.

3

Write the subscriber code and press"Continue".

Write the subscriber code and press"Continue".

4

Write the number of miles.

Write the number of miles.

5

After reading the information “Confirm”.

After reading the information “Confirm”.

6

Operation completed successfully.

Operation completed successfully.

7

Access to the personal account and its recovery in case of forgetting the password

Log in to Birbank.az and click the login button at the top right.

Log in to Birbank.az and click the login button at the top right.

1

Enter a mobile number and password connected with Birbank.

Enter a mobile number and password connected with Birbank.

2

By logging into the account you can make transactions or contact the chat section.

By logging into the account you can make transactions or contact the chat section.

3

If you do not remember your password, click “Forgot your password?”

If you do not remember your password, click “Forgot your password?”

4

Enter your mobile number, card number and 4-digit PIN code.

Enter your mobile number, card number and 4-digit PIN code.

5

Enter one-time security code sent to your mobile phone number.

Enter one-time security code sent to your mobile phone number.

6

Enter a new password and repeat it.

Enter a new password and repeat it.

7

Password changed successfully. Enter your mobile number and new password.

Password changed successfully. Enter your mobile number and new password.

8

By logging into the account you can make transactions or contact the chat section.

By logging into the account you can make transactions or contact the chat section.

9

Enter one-time security code sent to your mobile phone number.

Enter one-time security code sent to your mobile phone number.

10

Log in to your account by entering your changed password when logging into the Birbank application

Log in to your account by entering your changed password when logging into the Birbank application

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Step-by-step instructions of Birbank Cashback debit card identification process will help you activate the card through Birbank. Only one card can be identified for each PIN.

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You can make payments with Google Pay technology by adding your cards to Google Wallet.

Confirm adding a card in the Google Wallet app

Confirm adding a card in the Google Wallet app

1

Select a card and tap “Add” again

Select a card and tap “Add” again

2

Tap “+Add to Google Wallet"

Tap “+Add to Google Wallet"

3

Select Google Pay from the “More” section

Select Google Pay from the “More” section

4

Open Birbank (version 2.25.5 or higher)

Open Birbank (version 2.25.5 or higher)

5

Download the Google Wallet app on your phone*

Download the Google Wallet app on your phone*

6

Done. The card has been successfully added to Google Wallet

Done. The card has been successfully added to Google Wallet

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