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Wrong advertising about products and services
Providing customer with incomplete or misleading information
Regarding storage service
Regarding non-provision of loan
Calculation of the loan repayment schedule and the fines
Credit concession
Regarding the subject of the mortgage
Regarding warranty
Disposal of card accounts (due to the credit)
Other disputes arising under the loan agreement
Regarding interest calculated on the deposit
Regarding the bank service fees and tariffs
Regarding payment services
Regarding money transfer
Theft on plastic cards
Problems related to plastic card payment and other problems
Regarding ATM
The level of customer service
Delay in provision of the ordered card
Regarding undeleted loan on the CCR
Other
Regarding fraud
Regarding conflict of interests
Regarding bribery and corruption
Regarding ethical issues