FAQ

Moneys are usually available for collection within 5 minutes.

Corrections and cancellations are only possible at the branch which processed the transfer and only if the money was not collected by the recipient yet.

The recipient shall know the control number, amount and currency of transfer, sender's name, last name and patronymic, as well as the country where money was sent from.

The recipient shall know the control number, amount and currency of transfer, sender's name, last name and patronymic, as well as the country where money was sent from.

Limits per transactions are as follows:
- Western Union – till 7400 USD
- Zolotaya korona – till 10 000 USD/EUR
- Khazri – countrywide till 50000 AZN, till 20000 USD.
Several transactions per day can be processed within the set limit if this is not against the law.

The following documents can be used to perform a transaction:
1. ID card (for citizens of the Republic of Azerbaijan);
2. passport or permanent/temporary residence permit in the Republic of Azerbaijan (for foreign citizens);
3. ID card of persons without citizenship residing permanently in the territory of the Republic of Azerbaijan, temporary and permanent residence permits of persons without citizenship in the territory of the Republic of Azerbaijan;
4. military card (for military servants);
5. documents issued to persons who voluntarily entered the military service, military officers and women (except for cadents enrolled for full military service), depending on the type of military service;
6. military card of cadets who are citizens of the Republic of Azerbaijan enrolled for full military service;
7. refugee certificate (for refugees).

Up to USD 1000 can be transferred abroad without opening an account.

Domestic money transfers can be performed in AZN and USD using Xəzri money transfer system . A limit of 50000 AZN, 20000 USD per transaction applies.

For money transfers exceeding the set limits (1000 USD), money shall be settled into the receiver's account in cash or as a cashless transactions. Otherwise, the receiver shall be sender's close relative (max. 10.000 USD). If this is the case, necessary documents shall be provided.